We want every competition to be enjoyable, transparent, and firmly in your control.
For most people, entering competitions is a bit of fun. But it’s important to recognise when it stops feeling that way, and take appropriate action.
That’s why we’ve built tools, safeguards, and support into everything we do, so you can play responsibly and stay in charge.
You should always feel in control of how you participate in online competitions. We provide tools to help you manage your activity:
Decide how much you’re comfortable spending each month after your first purchase – this includes £0 if you want a break.
You can pause your account temporarily for a cooling-off period or close it permanently at any time.
You can see your entries and activity under My Account, so nothing slips under the radar.
There’s always a free entry route available, and no requirement to spend to take part.
Competitions should always feel like entertainment and never something you rely on.
If it starts to feel different you must pay attention to the signs.
It’s not always obvious when habits change. It’s helpful to know what the common signs of playing too much can include.
The points below are not diagnostic, nor do they serve as psychological or medical advice, but they are helpful for reflecting on how you have been playing recently.
Some common signs you need a step back include:
If any of these feel familiar, it may be time to pause and reassess. We recommend that you reach out to any of the Support Services linked below.
If things feel like they’re getting out of hand, there are simple steps you can take:
Taking action early can make a big difference.
You don’t have to figure it out alone. Below are links to additional support, offering free, confidential advice:
We take player safety seriously.
We:
It is illegal for anyone under 18 to open an account with Monopoly Comps or any other online competitions website. We take care that our marketing, products, and internal processes never target children.
We require a date of birth before anyone can enter our competitions and full verification if that player wants their prizes delivered or cash wins paid into their bank account. If we can’t verify a player’s age, we suspend the account immediately until they provide proof.
While we work hard to prevent underage participation in online competitions, children can easily access the internet. To keep minors safe, we need parents’ help.
Here is how you can protect your children:
If entering online competitions stops being fun, it’s time to stop.
You can manage your account at any time or contact us directly:
We believe competitions should always be:
Everything we build is designed to keep it that way.